Summary: Active listening often is hailed as the hallmark of listening, but active listening isn’t enough. Listening is a cognitive activity and recent research (Bodie et al., 2020) has identified the 4 Listening Habits. Learn how to use cognitive listening habits with active listening to increase your coaching effectiveness.

Session Objectives:

• Understand that listening is a habit over which individuals have control
• Identify your own dominant listening habits and listening blind spots 
• Practice listening from your blind spots
• Practice verbal listening solutions to create shared meaning

Many people believe Active Listening is the answer; however, it’s only part of the answer. Listening is primarily a cognitive activity, but it is perceived behaviorally. We’ve all fake listened at one time or another, yet others thought we were listening. The same happens to us on a regular basis. 

Some of the newest listening research (Bodie et al., 2020) has identified the 4 habits of listening. If listening is a habit, then we have more control over how we do it in our brain. Listening is important, yet only about 2% of the population has ever had listening training. Much of the listening training focuses on the nonverbals of listening, sometimes referred to as Active Listening, but neglects to cover the cognitive aspect, where meaning is made. Laura Janusik, also known as DrJListen, has devoted over 20 years of her life to researching, teaching, and training listening.  Let her help you look at listening in a brand new way what will increase your coaching effectiveness! 

Pending Approval for 1.5 Core Competency CCE Units 

Meet Laura Janusik

Allow Laura to blow your mind and change your thinking about what you thought you knew about listening, communication, and building authentic relationships. Laura Janusik is leveraging her past experience to help individuals and teams align their communication through the Power of Listening. Her background includes 15 years of HR Management in private industry and 20 years of academic experience as a professor and scholar who became a world recognized expert in teaching and training listening. Her PhD in Communication and her MBA assist her in using research-based information to help people understand and practice effective listening and communication. Laura is a dynamic speaker, trainer, researcher, and business consultant.

As a past president of the International Listening Association, she’s well skilled in helping others listen to what is and what is not being said. Her research has been published nationally and internationally, and her research and ideas have been cited in publications including Forbes, Harvard Business Review, The Wall Street Journal, NPR, and US News and World Report.